The records your inspector asks to see
Built around the cat boarding licensing conditions in England, so the register, the consents and the daily notes are all in one place – and you're reminded long before your licence is due.
Never miss a renewal
Enter your licence details once. From 16 weeks before it expires, the Today page tells you how long is left and the date to apply by – councils ask for at least 10 weeks' notice, and there's an inspection each time.
- Reminders at 16, 10 and 4 weeks – amber, then red
- The "apply by" date worked out for you
- An unmissable warning on every page if it lapses
Daily checks in a minute
One line per cat: eating, litter tray, how they seem, and a note. Anything worrying is highlighted on the booking, and every entry shows who checked and when.
- Records problems, as the licence conditions ask
- Daily behaviour notes count towards the higher star ratings
- Printable, and kept with each stay
What the licence asks for, and where it lives
| The licensing conditions ask for… | In Cattery Booking |
|---|---|
| A register of every cat: dates, name, age, sex, neutered, breed, microchip | On every cat's record, and printed as the register for each arrival |
| Owner details, a local emergency contact, vet and insurance | On the customer and cat records, and on the register |
| Vaccination, flea and worming dates – and seeing the vaccination record | Recorded per cat, with "card seen", and warnings before check-in when one is due or missing |
| Consent for vet treatment and for cats to share | Letter of Authority with the date signed, and a sharing choice for each household |
| Medication, diet and behaviour | On the cat's record, highlighted on Today, the daily checks and the register |
| Belongings left with you | Noted on each booking and on the register |
| Recording illness, not eating or unusual behaviour | Daily checks, highlighted on the booking |
| The licence holder and number on your website | Added to your booking request form automatically |
| Records kept for at least 3 years, and backed up | Nothing is thrown away, and everything is backed up every night |
Cattery Booking helps you keep good records – your licence conditions and your council's advice always come first. Scotland and Wales have their own rules; the records are much the same.
Looking after your customers' details
- "What do you hold about me?"
- One click shows everything held about a customer, ready to print or save as a PDF.
- A login for everyone
- Each member of staff has their own login, and every change shows who made it. Remove someone the day they leave.
- Backed up every night
- A week of nightly backups is kept, on UK hosting.
- Your data stays yours
- Download bookings, payments and accounts as a spreadsheet at any time.
- No marketing emails
- The system never emails your customers. You decide what they hear and when.
- Undo, not lose
- Mistakes can be put back from the history, so nothing important disappears.
Next on the list
A staff training log and reminders to review your written procedures each year. Founding catteries help decide what comes after that.